Shipping Policy
Welcome to HealthPackit, your ultimate destination for health and wellness products! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping. This Shipping Policy outlines important information about shipping methods, delivery times, and associated costs.
Order Processing Time
Once you place an order with HealthPackIt, please allow 2-5 business days for us to process your order. During peak periods or holidays, processing times may be slightly longer, but we will do our best to get your order out to you as quickly as possible.
Shipping Methods and Carriers
We offer several shipping options to meet your needs:
- Standard Shipping: Our standard shipping option typically takes 7-20 business days for delivery within the contiguous United States. Please note that delivery times may vary based on your location and other factors.
- International Shipping: We also ship internationally to select countries. International shipping times may vary depending on the destination and customs clearance processes.
Shipping times
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 7-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Shipping Exclusion List:
We currently do not ship to the following places:
Afghanistan, Belarus, Burundi, Bonaire, Cambodia, Central African Republic, Cuba, Democratic Republic of Congo, Guadeloupe, Iran, Iraq, Kosovo, Lebanon, Libya, Mali, Martinique, Myanmar, Nicaragua, North Korea, Northern Marianas Islands, Oaxaca Region of Mexico, Pakistan, Réunion, Russia, Somalia, South Georgia and South Sandwich Islands, South Sudan, Sudan, Gauteng Province of South Africa, Syria, St. Barthélemy, St. Martin, St. Pierre and Miquelon, Ukraine, Venezuela, Yemen, Zimbabwe.
Shipping Costs
Shipping costs are calculated based on the shipping method selected, the weight and dimensions of your package, and your delivery address. You can view the shipping costs for your order during the checkout process before completing your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
Customs
When goods are imported into a different country or customs territory, there can be a charge applied called ‘Customs Duty’ that is charged by the local customs authority where the goods are being imported into.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
If you decide to refuse the customs fee and we confirm that, your item will be returned back to our warehouse before processing a refund for your order and in some instances a shipping and handling fee may be deducted from your refund.
If you’re still unsure on whether you’ll be subject to customs fees, we recommend contacting your local customs office for more information before placing your order with us.
Shipping Restrictions
Please note that certain products may be subject to shipping restrictions based on their size, weight, or regulatory requirements. If any restrictions apply to your order, we will notify you during the checkout process.
Shipping Address Accuracy
It is important to provide accurate and complete shipping information when placing your order to ensure timely delivery. HealthPackit is not responsible for delays or delivery issues caused by inaccurate or incomplete shipping addresses provided by the customer.
Shipping Delays
While we make every effort to ensure the timely delivery of your orders, unforeseen circumstances such as weather delays or carrier issues may occasionally cause delays. If your order is experiencing a significant delay, please contact us, and we will assist you in resolving the issue.
Return & Refund Policy
You may return your item within 30 days of receiving your order. Full refunds are given as long as a return request is communicated in under 14 days of receiving the order. Unfortunately, we do not offer exchanges at this time. If you would like a different item, color, or size, simply return the original item and place a new order for the desired item. The item must be unopened and in original packaging. Once the return is accepted and received, you may make a separate purchase for a new item.
Please Read More to understand our conditional returns and refund policy
Contact Us
If you have any questions or concerns about our Shipping Policy or your order, please don’t hesitate to contact us at support@healthpackit.com. We will do our best to help you out.
Thank you for choosing HealthPackit for your health and wellness needs. We appreciate your business and strive to provide you with the best possible shopping experience.